Quality assurance policy

Teknoclass University are committed to providing fit for purpose qualifications through our Awarding Organisation, Qualifications Network (QNUK).

Our commitments

Teknoclass University is committed to ensuring that our learners are given the right opportunities and support for them to achieve all that they are capable of achieving.

We will support learners by:

·        Providing current and up to date information in relation to the qualifications that we offer

·        Identifying the correct qualification for their needs.

·        Offering points of referral for any needs that we are unable to meet.

·        Providing a clear and transparent fees list

·        Providing any pre-course information or guidance in good time

·        Ensuring delivery staff, assessors and quality assurers are occupationally competent

·        Ensuring learners are aware of the assessment requirements of the qualification

·        Ensuring learners have fair access to assessment

·        Ensuring learners are aware of the process where competence has not been shown

·        Ensuring learners are aware of our appeals and complaints procedures

·        Ensuring successful learners receive certificates within good time.